This Privacy Policy explains how MakeMyResume ("we," "us," or "our") collects, uses, shares, and protects information when you use our website and platform at makemyresume.com(the "Service").
This policy is intended to be clear and easy to follow. If any part is unclear, you can contact us using the details provided above.
By using MakeMyResume, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
1. About MakeMyResume
MakeMyResume is an AI-powered resume builder and career platform that helps job seekers create stronger applications and identify roles that fit them. The Service includes the following features:
- AI Resume Builder
- ATS Resume Score
- Resume Analysis
- Resume Improvement Suggestions
- Cover Letter Generator
- Job Matching
- Skill Gap Analysis
- Resume Export (PDF & DOCX)
- Resume Management
- Application Tracking
This policy applies to all information collected through the Service, including our website, web application, and related tools.
2. Information We Collect
We collect information you provide directly and information collected automatically as you use the Service.
2.1 Information You Provide
- Account details: full name, email address, and password
- Contact information: phone number (optional)
- Resume content: education, work experience, skills, certifications, and projects
- Uploaded files: resumes submitted for analysis or editing
- Cover letters: content generated or edited using the Cover Letter Generator
- Job preferences: roles, industries, or locations of interest, used for job matching
- Profile photo (optional)
Most of this information can be updated or removed directly from your account settings.
2.2 Information Collected Automatically
- Browser type and version
- Device information
- IP address
- Cookies and similar tracking technologies
- Session information, such as login times and activity within the app
- Usage analytics, such as feature usage frequency
- Error logs and diagnostic data
2.3 Information We Do Not Collect
We do not intentionally collect sensitive personal information such as government-issued identification numbers, financial account details (other than through secure payment providers), biometric data, or health records — unless a specific feature explicitly requires it.
3. How We Use Your Information
We use the information described above to:
- Create and manage your account
- Save and organize your resumes
- Generate AI-written resume content based on your input
- Analyze and score resumes against ATS criteria
- Suggest improvements to resume content and formatting
- Generate cover letters tailored to specific roles
- Match you with relevant job opportunities
- Recommend skills to strengthen your profile
- Improve the accuracy and quality of our AI features
- Monitor and improve website performance and reliability
- Provide customer support
- Send service-related communications, such as account or security notices
3.1 Legal Basis for Processing
For users located in the UK, EU, or regions with similar requirements, we process information based on one or more of the following legal grounds:
- Performance of the services you request
- Fulfillment of our contractual obligations to you
- Compliance with applicable legal requirements
- Our legitimate interests, such as improving and securing the Service
- Your consent, where required, which may be withdrawn at any time
4. How Our AI Features Work
MakeMyResume uses artificial intelligence to power the following features:
- Resume generation and drafting
- Resume analysis and feedback
- ATS scoring
- Cover letter generation
- Job matching
- Skill recommendations
Information is processed by our AI systems only to deliver the feature requested — for example, generating a cover letter, or scoring a resume submitted for review.
Our AI does not make hiring decisions and does not guarantee interviews or job offers. It is designed to support your work, not replace your judgment. AI-generated content should be reviewed before use, and you remain responsible for the accuracy of any resume, cover letter, or application material you submit to employers.
5. How We Share Information
We do not sell, rent, or trade your personal information, and we do not share it with advertisers for profiling purposes.
Information may be shared only in the following circumstances:
- Cloud infrastructure providers: to host the platform and store data securely
- AI service providers: where necessary to deliver requested AI-powered features
- Analytics providers: to understand usage and identify improvements
- Payment providers: to process subscription payments securely
- Legal authorities: where required by law, court order, or legal process
6. Data Security
We apply industry-standard measures to protect information, including:
- Encryption in transit (HTTPS)
- Secure password hashing
- Secure cloud infrastructure
- Authentication controls
- Role-based access controls
- Logging and monitoring
- Regular backups, where applicable
No system is entirely secure. We work to protect your information on an ongoing basis and will notify affected users as required by applicable law in the event of a security incident.
7. Data Retention
Information is retained only as long as necessary to:
- Provide the Service
- Meet legal and regulatory obligations
- Resolve disputes and enforce agreements
- Improve the quality and reliability of our features
Accounts can be deleted directly from Account Settings at any time, or by contacting us at the email address above.
8. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Update your profile and account information
- Download your data, where supported by the Service
- Delete individual resumes or cover letters
- Delete your account, including associated personal data
To exercise these rights, contact privacy@makemyresume.com.
9. Cookies and Similar Technologies
Cookies are used to:
- Maintain secure, authenticated sessions
- Remember display and account preferences
- Understand usage patterns through analytics
- Improve page load performance
- Support security, such as detecting suspicious login activity
Cookies can be managed through browser settings. Some cookies are essential to the Service; disabling them may affect login persistence or saved preferences.
10. Children's Privacy
MakeMyResume is not intended for use by children under 16, or the applicable minimum age in your jurisdiction. We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, it will be deleted promptly.
11. Third-Party Services
MakeMyResume relies on trusted third-party providers in the following categories:
- Cloud hosting
- AI providers
- Analytics services
- Email delivery services
- Payment processing
12. International Users
Information may be processed and stored in countries other than your country of residence, depending on the location of our infrastructure and service providers. Wherever information is processed, we take steps designed to keep it secure and handled in accordance with this Privacy Policy.
13. Changes to This Policy
This Privacy Policy may be updated periodically. The "Last Updated" date at the top of this page reflects the most recent revision. Users will be notified directly of any significant changes.
14. Governing Law
This Privacy Policy is governed by the laws applicable to MakeMyResume's operations, without limiting any mandatory data protection or privacy rights available to users under the laws of their own country or region.
15. Contact Us
Questions about this Privacy Policy or how information is handled can be directed to: